Quick answers about how SplitSound fits into your workflow. For legal or contractual detail, rely on your published terms and privacy docs when you go live.
What is SplitSound?
SplitSound helps you clean up messy audio fast. Describe what you want to keep or remove, and get cleaner voice, music, or background tracks in minutes.
Which file formats can I upload?
Most everyday audio and video files work great, including common formats creators already use. If a file can’t be processed, we’ll let you know right away so you can try another one.
How do credits work?
Each separation uses credits. Buy what you need with one-time packs, then spend credits only when you run jobs—simple and flexible, no surprise subscriptions.
Where is my audio stored?
Your uploads stay in your workspace so you can review, refine, and export when you’re ready. We design storage and handling with creator privacy in mind.
How good is the separation?
Results are often excellent for voice clean-up, interviews, vlogs, and everyday creator edits. As with any audio tool, cleaner source recordings usually produce the best final output.
Can I use outputs commercially?
Yes—if you already have rights to your source content. SplitSound helps with the audio processing, while ownership and licensing of content remain with you.
What if a job fails?
If something doesn’t process correctly, you can quickly retry with a better prompt or different source segment. We aim to make it easy to keep moving without losing momentum.
How do I get help?
For quick questions, tips, and community help, hop into our Discord—the invite link is in the site footer under Community (same place as Twitter and GitHub). For account, billing, or anything you’d rather not post in public, reach out through support and we’ll get you sorted.